Terms of service

Terms and Conditions

1. Introduction

Welcome to All Terrain Solutions (“we”, “us”, “our”). These Terms and Conditions govern your use of our website and the purchase of products including new and used ATV parts and vehicles.

All Terrain Solutions is a trading name of Universal Ground Solutions.

By using this website or placing an order, you agree to be bound by these Terms.


2. Business Information

Business Name: Universal Ground Solutions (trading as All Terrain Solutions)
Website: www.allterrainsolutions.co.uk
Email: info@universalgroundsolutions.co.uk
Phone: 07903 389513
Address: Penton, Carlisle, CA6 5QG


3. Products

We sell:

  • New ATV parts
  • Used ATV parts
  • New ATVs
  • Used ATVs

All products are subject to availability.


4. Condition of Goods

Used Parts & Used ATVs

All used items are sold as seen and as described.

  • Items may show signs of wear, damage, or previous use
  • We make every effort to describe items accurately, but no guarantee is given on lifespan or performance

New Parts & New ATVs

New items are supplied in new condition and may include a manufacturer’s warranty where applicable.


5. Compatibility

It is the customer’s responsibility to ensure that any part purchased is compatible with their ATV.
We are not responsible for incorrect purchases due to compatibility issues.


6. Pricing and Payment

  • All prices are listed in GBP (£)
  • VAT [included/excluded – specify]
  • Payment must be made in full before dispatch or collection

We reserve the right to change prices at any time.


7. Orders

  • All orders are subject to acceptance and availability
  • We reserve the right to cancel or refuse any order
  • If payment has been taken, a full refund will be issued

8. Shipping and Collection

  • Parts are shipped via courier services
  • ATVs must be collected or delivered by prior arrangement

Risk passes to the customer upon delivery or collection.


9. Returns and Refunds

Parts (New & Used)

  • Returns accepted within 14 days of delivery
  • Items must be unused and in original condition
  • Buyer is responsible for return shipping unless the item is faulty

ATVs (New & Used)

  • Vehicles are non-returnable once sold, except where required by law
  • Customers are strongly advised to inspect vehicles before purchase

10. Faulty Goods

Under the Consumer Rights Act 2015, you are entitled to a repair, replacement, or refund if goods are faulty, not as described, or not fit for purpose.


11. Vehicle Sales

When purchasing an ATV from us:

  • You are responsible for safe operation and maintenance
  • You must ensure compliance with all applicable laws
  • Any stated mileage, hours, or condition is approximate unless confirmed

We are not responsible for misuse, accidents, or improper operation.


12. Safety Disclaimer

ATVs are potentially dangerous vehicles. By purchasing from us, you acknowledge and accept:

  • Full responsibility for safe use
  • The importance of wearing appropriate protective gear
  • That vehicles should only be used in a safe and responsible manner

13. Limitation of Liability

To the fullest extent permitted by law, Universal Ground Solutions (trading as All Terrain Solutions) shall not be liable for:

  • Any indirect or consequential losses
  • Damage caused by incorrect installation of parts
  • Injury or damage resulting from misuse of products

Nothing in these Terms excludes liability where it would be unlawful to do so.


14. Intellectual Property

All content on this website, including text, images, and logos, is the property of Universal Ground Solutions (trading as All Terrain Solutions) and may not be used without permission.


15. Privacy

Your personal data is handled in accordance with our Privacy Policy and applicable UK data protection laws.


16. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page.


17. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of UK courts.


18. Contact Us

If you have any questions about these Terms and Conditions, please contact us:
Email: info@universalgroundsolutions.co.uk
Phone: 07903 389513